Terms

1. About these terms

These terms apply when you use thrivingera.com and its related pages, take the free Founder Systems Diagnostic, the free AI-Native Audit or the free Founder Quiz.
They are an agreement between you and Thriving Era Ltd, a company incorporated in England & Wales (company number 16618356), registered office 85 Macers Court, Broxbourne, England EN10 6ED, trading as Thriving Era Studio ("we", "us").
Rochelle ("Rocha") Livingstone runs Thriving Era Studio.

By using the site, the diagnostic, the audit or the quiz, you agree to these terms.
Our Privacy Notice (thrivingera.com/privacy) explains how we handle your information.

Other Thriving Era Studio products and services may have their own terms.
If they do, those terms apply to them.

Nothing in these terms removes rights you have under consumer law that cannot be excluded.
That includes the consumer guarantees under the Australian Consumer Law and your statutory rights in the UK and EU.

2. Using the site

3. The free Founder Systems Diagnostic

4. The AI-Native Audit

What it is

How it works

  1. You give your name, email and a few details about your business, and start the audit.
  2. We email you a private link, so you can come back to it on any device.
  3. You answer the questions. One audit per start.
  4. Your report appears on screen and is emailed to you.
  5. If you would like to, you book an exploratory call.

We may limit how many audits can be started from one email address or connection.

What you need to do

Estimates are estimates

Your report includes figures such as hours wasted, hours AI could replace, money wasted and revenue.
These are estimates calculated from your own answers, using general assumptions.
They are not an audit of your accounts, and they are not a guarantee of savings, time back or revenue.
Results depend on your business, your choices and how any recommendations are put into practice.

The report and call are general guidance on using AI in your business.
They are not financial, legal, tax, employment or data-protection advice.
Get professional advice before relying on them for those matters.

5. Intellectual property

The site, the diagnostic, the audit, the questions, scoring, frameworks, report design and wording belong to us or our licensors.

Your answers belong to you.
You give us permission to use them to create your report, deliver the audit and call, and as described in our Privacy Notice.
We may use anonymised, combined data, never identifying you or your business, to improve the audit.

Your report is yours to keep and use.
You are free to act on it yourself, share it with your team and advisers, or take it to another provider, whether or not you go ahead with the 7-day build.
Please do not resell the audit itself, publish the question set, or use our materials to build a competing product.

We will not publish your answers, name or results without your written permission.

6. Our liability

We provide the site, the diagnostic and the audit with reasonable care and skill.
Apart from that, and as far as the law allows, they are provided "as is".

As far as the law allows:

Where the Australian Consumer Law allows us to limit our liability for failing to meet a consumer guarantee, our liability is limited to supplying the service again or paying the cost of having it supplied again.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot be limited by law.
UK and EU consumers keep their statutory rights.

7. Things outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, such as outages at our providers (Vercel, Supabase, Resend, Calendly).
If this happens, we will deliver as soon as we reasonably can.

8. Changes to these terms

We may update these terms and will show the new date at the top.
The terms in place when you took the audit apply to that audit.

9. Governing law

These terms are governed by the laws of England & Wales.
The courts of England & Wales have non-exclusive jurisdiction.
If you are a consumer living in the UK or EU, you also keep the protection of the laws and courts of the country where you live.

10. General

11. Contact

Thriving Era Ltd (trading as Thriving Era Studio)
85 Macers Court, Broxbourne, England EN10 6ED
Company number 16618356
rochelle@thrivingera.com